Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a listed site? This is where to reach the team behind Online Crypto Casinos. We cover a fast-moving corner of the internet — crypto casinos change bonus terms, coin support and even licensing details often, and we rely on reader feedback as much as our own research to keep pages accurate.
What we can help with
We're a review and comparison site, not a casino, a payment processor, or a customer support desk for any operator listed here. That means there are things we can genuinely help with, and things that need to go elsewhere.
- Content corrections — outdated bonus terms, a coin that's no longer supported, a licensing detail that's changed, or a broken link on any review or comparison page.
- Methodology questions — how we weigh payout speed, coin support, licensing and no-KYC policies when we rank the sites on this site.
- General feedback — suggestions for sites to cover, categories to add, or anything you think we've missed for US players comparing crypto casinos.
- Press and partnership enquiries — media requests or questions about how our commercial relationships with operators work.
What to take directly to the casino instead
We don't hold player funds, process deposits or withdrawals, or have visibility into individual accounts. If your question falls into one of the categories below, the fastest route is the operator's own support channel, not us:
- A delayed or disputed withdrawal on a specific account
- Identity verification requests from a casino you've signed up with
- Bonus credit or wagering progress on your own balance
- Account access, password resets, or closing an account
Each casino listed on our site publishes its own support contact — live chat, email, or a support ticket system — and their team has access to your account details, which we never do.
If your concern is about gambling itself
If you or someone you know is struggling with gambling, that's a conversation worth having sooner rather than later, and it's separate from anything we can resolve by email. The National Problem Gambling Helpline — 1-800-GAMBLER — is free, confidential, and available across the US. Our Responsible Gambling page also lists tools and resources worth knowing about before you deposit anywhere, including the fact that offshore crypto casinos don't always offer the same self-exclusion tools or player protections as state-regulated operators.
A note on how this site works
Online Crypto Casinos may earn a commission when readers sign up with a casino through links on our site. That relationship never decides our rankings — we rate sites on the same criteria regardless of whether they pay for placement, and we say so plainly rather than burying it in fine print. If you think a review reads more like an advert than an honest assessment, that's exactly the kind of feedback we want to hear about.
You can also read more about how we approach this coverage on our About Us page, or check our Terms and Conditions for the legal detail behind how the site operates.
Before you write in
A few things that help us respond faster and more usefully:
- Name the specific casino and page you're referring to, if applicable
- Include a screenshot or exact wording if you're flagging outdated bonus terms or a factual error
- Let us know your state if your question relates to regional availability — legality and access for offshore crypto casinos varies significantly by state, and we can only give general guidance, not a definitive legal opinion
- For anything tax-related — winnings, crypto gains, or cost basis on crypto used to gamble — expect us to point you to a qualified tax professional rather than offer a specific answer, since this isn't something a review site can advise on responsibly
Who this site is for
Our readers are 18 or older, or 21 where a site or state requires it, and are researching crypto casinos rather than looking for a guaranteed way to win. We keep that framing in every reply we send: crypto casino gaming carries real financial risk, on top of the price volatility of the coins used to play, and nothing in our correspondence should be read as advice to gamble more than you can afford to lose.